TERMS OF SERVICE
Last updated: September 2026
1. What I sell
Custom websites, small apps / bots / tools, and video edits. Every order starts with a written brief: scope, price and deadline confirmed in chat before any payment.
2. Payment
- Websites & apps: 50% deposit upfront, rest on delivery.
- Single edits under $50: full price upfront.
3. Delivery
- Edits: 24–48 hours from brief confirmation.
- Websites: 5–10 days depending on scope.
- If I'm late, you get a new date within 24 hours — or a refund under section 4.
4. Refunds
- Before work starts: full refund, no questions.
- Deposit (sites/apps): non-refundable once work has started, because the slot is reserved for you.
- Delivered edit that doesn't match the confirmed brief: one free revision; if still off-brief, proportional refund.
- Delivered site/app with a defect vs. the brief: I fix it free within 14 days; if I can't, proportional refund.
- Change of mind after delivery: no refund — that's what the free revision is for.
5. Revisions & ownership
One revision round is included per order. You own the final delivered files; I may show the work in my portfolio unless we agree otherwise upfront.
6. Contact
Questions or refund requests: Telegram @theoaep (fastest) or Discord @theoax.
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